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When should I chase up late payers?

When should I chase up late payers?
Wednesday, December 31, 2014

Ideally, you “chase” your customers before they even become late payers, by pre-warning them when an invoice is about to become due. This proactive approach gives you a chance to communicate with your customers in a friendly and helpful way, and it also stops them becoming late or bad debtors.

One way to do this is by calling them up – but if you have a big client base and a busy day it’s the sort of thing that can get forgotten. Another answer is to use a system such as Debtor Daddy which will contact your customers automatically with your pre-written emails in your own style, meaning your debts are being chased whilst you’re busy running your business. This can be a great system for business owners who can’t afford to pay for a finance department or credit controller. It does require you to be absolutely on top of your sales ledger and your banking – but if you’re using Xero with bank feeds this is something that’s easy to achieve. If you’d like to know morea bout Debtor Daddy or other add-ons for Xero, just give us a call at Panthera.

Moving to Panthera is easy

It’s a big decision to move accountants. We get it. That’s why we have a clearly defined process in place to make it as straightforward as possible.

Step 1: We have a short initial discovery meeting to understand your needs so we can create the perfect service package for your business

Step 2: You receive your tailored proposal with one simple monthly fee and you e-sign the letter of engagement

Step 3: You provide your current accountant with notice – and you leave the rest to us!

We liaise directly with your previous accountant regarding the transfer of information. We request authority from HMRC to act on your behalf. We handle as much of the admin as possible, so you can get on with running your business – safe in the knowledge that everything is going on in the background. And if there’s any action for you, we let you know.

Contact us to find out how we can help you

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